Question 1

Why do I need this if Git is already distributed?

Accepted Answer

Git tracks your code, but not your GitHub data—issues, PRs, wikis, branch protection rules, webhooks. A git clone won't save any of that. Plus, if someone deletes a repo or your account gets compromised, your local clones won't help.

Question 2

How is this different from GitHub's own backup tools?

Accepted Answer

GitHub doesn't offer automated backups. Their export tool is manual, slow, and doesn't include metadata. We run nightly backups automatically and store them independently from GitHub—so you're protected even if GitHub has an outage.

Question 3

What exactly gets backed up?

Accepted Answer

Everything: repos (all branches, tags, full history), issues, pull requests, wikis, repo settings, branch protection rules, webhooks, deploy keys, and Git LFS files.

Question 4

Is my code safe with you?

Accepted Answer

Your code is encrypted with AES-256 at rest and in transit. With BYOS (Bring Your Own Storage), backups go directly to your bucket—we never store your code on our servers. You can also bring your own encryption keys.

Question 5

How fast can I restore?

Accepted Answer

Most restores complete in under 3 minutes. Large repos with extensive history may take longer, but you'll see progress in real-time.

Question 6

Is there a free trial?

Accepted Answer

Yes. Pro plans include a 7-day free trial. Free tier requires no credit card.